王天祐的問題，透過圖書和論文來找解法和答案更準確安心。 我們挖掘出下列價位、菜單、推薦和訂位總整理

Excel 2002 學習、成長、起飛

為了解決王天祐的問題，作者王天祐 這樣論述：

Excel 2002和Excel 2000之間最大的差異，在於改善了匯入資料的功能，使Web網頁上的資料要匯入Excel中，比從前更加迅速便利；另外一項差異，是Excel 2002中撤除了Excel 2000中的地圖功能。至於其他的差別，比較著重於使用上的方便，比方說[監看視窗]可供使用者在某張工作表工作時，能夠同時追蹤在另一張工作表上的相關儲存格；還有複製時，可在工具列《貼上》鈕旁的箭頭決定要以何種方式貼上，不一定要進入快顯功能表選「選擇性貼上」，再來選擇貼上方式。本書採用系統式教學法，以一套主要的銷售資料貫穿全書，在每一章逐漸加上需要的功能，從基本編輯開始，由淺入深，至VBA應用及網路

應用為止，每章均以實例解說，以期能幫助讀者建立起深入的整體應用觀念，而不是只對個別功能一知半解而已。在其中若有必要，再穿插一些較小的檔案來加強輔助說明。全書共20章，分類如下：1～8章：一般Excel基本操作介面 9～11及15～16章：函數及分析技巧 12～14章：統計圖表繪製 17～19章：巨集指令 20章：專門討論Excel在網路上的應用 習題依各章編號存放於光碟上資料夾ChapXX之內。依照本書內容模式，習題也是從最前面的章節開始逐漸加上各章功能練習，所以請儘量從頭開始練習。不過為避免讀者沒時間從頭逐步進行，在每章的資料夾ChapXX之下都有前一次練習完成的答案檔作為該章的起始練習檔

，使讀者可以直接銜接上該章的練習。每章練習題均附有答案檔，檔名另加上編號以便區別；請注意看題目說明的答案檔名。原則上，希望各位讀者先自己練習完，再參考答案檔，學習效果會比較好。大致說來，研讀本書不需要任何特定背景，除了第15章「資料的統計與分析」提到迴歸預測技巧，需要稍微有一點基本的統計概念之外，其他章節任何背景的人應該都能理解。由於筆者任教多年，所以書中也加了些教師們可能會用到的範例，比如說第10章「函數」的習題中，如何從多次小考中剔除較低的幾次，來計算平均；第15章中的次數分配函數，可以看出全班學生在考試上成績的分佈情況等。基於有些讀者對VBA需求甚殷，本書特地以三章篇幅來介紹VBE及VB

A的用法，並佐以實際範例，使VBA指令不再像天書般神秘難測。但實例終究有限，只能打開VBA殿堂的大門；至於在裡面能挖到多少寶藏，就要靠讀者自己的努力了。但願本書的讀者，在仔細研讀過這本書之後，能夠如鷹展翅高飛，一望千里。

王天祐進入發燒排行的影片

以IMP互動模式建構自動化產業專業服務品質：品質機能展開法研究

為了解決王天祐的問題，作者羅世昀 這樣論述：

Service quality has been paid attention that companies get involved in service. Scholars have pointed out that improving service quality is the most effective way to improve customer satisfaction. Therefore, how to strengthen existing service quality is what companies may face. Taking the industria

l automation industry as an example, the products may not be sold to end-users. They are requested to provide professional and technical service to their customers. The interaction between the service providers (firms) and customers (firms) is closer than that in the consumer services field. Thus, t

his research will observe and discuss professional service quality (PSQ) from a business-to-business perspective.This study mainly explores the factors of PSQ and its order of importance for the industrial automation market. Then, build up its quality house according to the result. This study adopte

d the PSQ dimensions from the IMP interaction model to develop the criteria for the professional service quality of the automation industry. In this study, the questionnaire survey was used to collect data. The targets are the clients using industrial automation products. Out of 66 samples, there ar

e 55 valid ones were obtained. Further research and analysis are applied to the analytic hierarchy process (AHP) and the quality function development method (QFD).In results this study found that (1) the PSQ criteria emphasized by customers ranked in orders are: “Product/Service Exchange”, “Social E

xchange”, “Adaptation”, and “Information Exchange”. (2) the top five PSQ criteria in overall professional service quality are: “on-time delivery”, “technically qualified”, “hands-on experience”, “with quality control”, and “trustworthy”. (3) In the house of quality analysis, the service providers (f

irms) should focus on "improves engineer's technical capabilities on various spec.”, “provides reliable services for each project”, and “generous experience sharing”. These would effectively improve the service satisfaction.In this study, the empirical data comes from the case of professional servic

e firms in the automation industry, hoped through the lack of case industry review and improvement suggestions, it can be provided an improvement to Taiwan's automation industry service.